What is
virtual assistance?
Virtual assistance is a relatively new way of working.
It's working in partnership with busy professionals without having to be
physically present. Work is done offsite (remotely) with the
assistance of fax, phone, e-mail, regular and expedited mail.
Those who provide virtual assistance are self-employed professionals who
are highly skilled and experts in various disciplines, such as
marketing, administrative, and creative services.
How does
virtual assistance differ from consulting?
Traditional consulting brings your
organization advice and counsel, but the implementation piece is up to
you. With a virtual assistance firm as your outsourced partner, however, you also get
implementation. Your organization works with
specialized service providers who take on activities that your
organization may not have the time or the expertise to do.
What's the advantage
for me?
There are a number of advantages: lower costs, improved
organizational focus, and increased flexibility. If you're short
on staff or your business has peaks and valleys that make it hard to
stay staffed for peak capacity, then virtual assistance brings you the
flexibility of having expertise just when you need it. If you're a
small business owner, independent professional, or nonprofit, it's often
challenging for you to do everything.
The power of virtual assistance is in freeing your time to focus on
the things that you do best.
Wouldn't it be faster if I did the
work myself?
While it may be faster for you to do things you do well on your own,
what about everything else? Working with the appropriate
outsourcer can result in faster and more effective and cost efficient
implementation. Emphasis is on the word "proper".
It's important to understand what you hope to gain from virtual
assistance and
to find a provider that brings the best fit for your objectives.
What if my company isn't located
near you?
Not a problem. Long distance business relationships work
seamlessly today thanks to modern technology. With a phone, fax,
e-mail, overnight delivery and the Internet, you'll find that working
this way is often more efficient than numerous face-to-face
meetings. And, the flexibility of the
outsourcer means special arrangements can even be made to accommodate
different time zones.
Does it matter if you don't have
much experience in my industry?
Marketing and administrative assistance
are professional disciplines
that are based on principles that can be applied across many different
types of business. What makes your industry different from others
will of course impact the solutions; however, the path to those solutions can be determined by a professional with analytical
discipline, creativity and technical know-how.
How do you price your services?
Services are typically billed on a per-project basis and are determined by the resources
required to complete the project. Because each client is unique as
are their needs, custom quotes are prepared. Costs associated with your
project are are mutually agreed upon
before the project begins.
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